This is a review of All-New Paving and Concrete, (732) 288-1700 based in Tom's River.
This company is dreadful. I say this knowing that negative reviews can really impact a small business, and I’m not out looking to maliciously hurt a local owner. I take negative reviews very seriously. However,
*avoid* All New Paving. Why? Well, how do you judge the quality of any contractor?
- give an honest, accurate quote
- show up on time to do the work
- complete the project with quality results
- clean up afterward
Fail, Fail, Fail, and Fail.
We initially contracted for repaving the driveway while another contractor did some paving work around it; then, they pitched us to also do the paving work and eventually we gave them the second job. He was very responsive when trying to *get* the job – then… silence. Yes, I know, shame on me for giving a deposit of more than a minimal amount. We had to hound him for WEEKS to get him to show up and do the job. That’s not hyperbole; it was weeks of excuses mixed with long periods of not returning calls. Then, when he finally shows up: “oh, it looks like you need an extra layer of asphalt – that’s an extra $1,100.” At this point of course the driveway is torn up, so we’re in a bind.
BTW an extra 1100 blows the budget off the project (almost an extra 20%), so now we need to negotiate him “working with us” to absorb the extra unforeseen cost. He agrees to let us pay the difference from the original “estimate” in another installment 10 days later, but demands a post-dated check! Because the budget is blown, we change the paving project to a replacement of the retaining walls on either side of the driveway (get rid of the railroad ties and replace with stone). He then tried to get more cash on the spot for more materials – umm, no.
Then when the job is “finished” there are large gaps between the new wall and the rest of the property… more than enough for someone to snap an ankle. There’s a big hole in the new retaining wall where it ties to the existing step. There’s landscaping that was removed and not put back. And my favorite – there’s a giant pile of the railroad ties sitting on my lawn. Right on the lawn in front of my house. ON THE F’NG LAWN. For another week!
The only reason this stuff got fixed is because we canceled that post-dated check for the balance. Good thing too, since he tried to cash it early. Do we really have to hold the money hostage to get the job completed? Apparently, yes. But you shouldn’t have to.
Well, you say: maybe this reviewer is just a bitter curmudgeon, who is so anal-retentive and OCD that he blows tiniest smudges out of proportion – maybe the above litany of errors is all in my head? I retort: Judge for yourself… pics are below.
note the giant gap between the wall and the step...
Here's a closer look. Does that look "done" to you?
Is that big enough for a toddler to hurt themselves? Yep.
On my GD lawn. What do you think the grass underneath that pile looks like?
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